Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Normally, we work fast and get our products to our clients quickly. But due to the current pandemic, we and our suppliers are working with reduced staff, and are experiencing longer production times than usual. This can mean, due to the result of flight cancellations and limited postal capacities, a delivery time of approximately 2 to 3 weeks depending on where you are.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Once we received, checked, and handed your product to our shipping partner, you will receive a shipping confirmation that contains a tracking link for your package. Click on that link and you can follow your package's journey.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

United States: There are no import fees payable for all purchases under $800. If you're looking to place an order for over $800, get in touch with us: hi@meqnes.com

If you are outside the EU, your country's customs might charge an import fee. A quick web search will probably help you find out if this is applicable in your country. Dutycalculator.com will give you an estimate.

Not yet. We are working on it.

This is the gold standard for tanning leather. It is an old-world process that uses tannic acids naturally found in some plant species, by using the barks, branches, leaves and even some fruits, to treat leather. Vegetable tanned leather has a woody and earthy smell. Vegetable tanning takes a long time. It is also an expensive process. We've managed to make it affordable for you. PS: You can learn more about it here: Vegetable-Tanned leather - why we do it?

Full-grain leather comes from the most durable part of the hide of the calf (just under the hair). The reason it is so durable is the tight grain pattern in this part of the animal. For this reason, full-grain leather is the strongest leather and it lasts the longest. Over time, full-grain leather will look nicer and nicer and develop a patina. It also tends to handle moisture better than any other kind of leather.

We take pride in the fact that each of our product is made by hand in Europe. We stand behind the quality of the men and women who make our products. Meqnes warrants the original owner against defects in materials and workmanship for the lifetime of the product. Our warranty does not cover damage caused by neglect, improper care, accident, or normal wear and tear. If your product falls apart due to a defect in materials or workmanship, we will repair or replace it, in a way we deem reasonable.

No. You can check out as a guest. But, we do recommend creating an account for easy communication.

You can place an order directly on our website. You can also send over an email to us on Hi@meqnes.com — and our sales team will be happy to assist you with your order.

Yes. Our site features state-of-the-art security systems so your online payment is secure. Your payment details or information are never stored. For full details, see our Privacy Policy.

Payment can be made using all major credit and debit cards. Payment can also be made using Paypal.